Sales Associate Luxury Watch Brand Bond Street
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| Job Type | Permanent Full Time |
| Area | London, England |
| Sector | Jewellery SalesWatch SalesAfter Sales |
| Salary | Good basic salary plus commission |
| Start Date | asap |
| Job Ref | Bon15 |
- Description
- A watch sales professional is required for a prestigious luxury watch brand on Bond Street.
Mission:
Provide sales assistance to customers, and ensure a high level of brand and product knowledge
Achieving personal and store sales targets
Duties:-
Professionally handling and advising customers of products and services resulting in the achievement of personal and store sales targets
Professionally represent the brand image at all times
Merchandising displays and ensuring high standards are maintained within the store
Provide high quality service to customers face-to- face and over the telephone
Completing sale documentation and efficient use of internal till and stock systems
Achieving and maintaining excellent levels of customer service
Accurately check stock levels at a regular basis
Altering and fitting customers watches
Support the manager to continuously develop store practices and customer service levels
Reporting any stock or security issues, and fraudulent activity to management
Assisting the key holder with opening and closing the store following security procedures to ensure minimum security risk
Promote effective working practices resulting in a safe and efficient working environment
Maintain high level of product and brand knowledge
Support the implementation of brand training initiatives
Attend and contribute to brand events
Build client relationships and develop client book
Provide in-store aftersales service working with the aftersales teams to achieve a high level of customer service and satisfaction
Take responsibility of personal development and attending training as required
Ensure compliance with Health and Safety regulations
Qualification, Experience and Skills Required:
Education:
Minimum GCSE level qualification
Professional Experience:
Previous Retail/Customer Service experience
Preferably worked in luxury goods/similar retail environment
Knowledge of and ability to use various IT systems
Proven experience of contributing towards sales targets
Profile:
Customer focused, able to serve customers and handle complaints in a highly professional manner
Ability to develop extensive brand and product knowledge
Able to meet targets and work to deadlines
Able to work flexibly, embrace and manage change
Be able to work as a team
Results orientated
Exceptional time management skills
Demonstrate an attitude of professionalism, conscientiousness and reliability
Problem solving and initiative