Sales Liaison/Account Manager High Jewellery

Sales Liaison/Account Manager - Head Office Based

General

The Sales Liaison team plays a critical role and provides outstanding support to all of our retail regions, which includes but is not limited to the following: Daily product enquiries, special-orders and VIP quotations, aftersales management & stock support for events and store openings. The successful candidate will have excellent organisational skills, great attention to detail, and will be working closely with a variety of teams & senior management.

Responsibilities

As a Sales Liaison Specialist, your main responsibility will be to leverage your product and industry expertise to accomplish the following missions:

• Daily client product enquiries.
• Processing & managing client special orders.
• Creation of VIP client presentations.
• Assisting with product selection for exhibitions & store openings.

We expect the successful candidate to have the following background and skills:

• Highly organised and a keen eye for detail.
• Problem solver.
• Commercially driven, self-motivated and curious.
• Prioritization of own work load and ability to adapt to urgent requests.
• Understanding of jewellery and/or luxury retail.
• Strong communication skills.
• Experience and confidence with working with senior management.
• Strong Microsoft office skills.
• Deal with e-mail/telephone enquiries on a timely basis.