Jewellery Sales Professional

Retail Sales Consultant – Luxury Fine Jewellery

Full-time | Permanent

The Opportunity

An established and highly regarded luxury fine jewellery brand is seeking a polished and personable Retail Sales Consultant to join its flagship retail team in Central London.

This is a fantastic opportunity to represent a contemporary jewellery house known for exceptional craftsmanship, responsibly sourced materials, and designs that resonate with a modern, international clientele. The successful candidate will play a key role in delivering an outstanding client experience while driving sales performance and upholding the brand’s visual and service standards.

Key Responsibilities

This role is varied and client-focused, with responsibilities including (but not limited to):

• Acting as the first point of contact for new and existing clients, both in-store and remotely
• Delivering a consistently high standard of client service across face-to-face, online, and telephone interactions
• Proactively engaging clients, building long-term relationships, and driving sales
• Maintaining immaculate in-store and window visual merchandising in line with brand guidelines
• Supporting the Retail Manager with day-to-day store operations
• Assisting with stock control, stock counts, and general inventory administration
• Representing the brand professionally at all times
• Supporting cross-functional teams where required (including merchandising and operations)
• Assisting at in-store events and private client appointments

Candidate Profile

The ideal candidate will demonstrate the following:

• Proven experience in luxury retail (essential)
• Fine jewellery experience (essential)
• Excellent communication and interpersonal skills
• A confident, engaging, and professional manner
• Strong attention to detail and presentation standards
• Ability to work comfortably with stock systems and Excel
• Proactive mindset with the ability to work independently
• Team-oriented with a positive, can-do attitude
• Well-presented, reliable, and discreet
• Honest, transparent, and solutions-focused
• A good sense of humour and enthusiasm for the role

What’s on Offer

• Competitive basic salary plus commission (T&Cs apply)
• Opportunity to wear the brand’s jewellery
• Private healthcare
• Employee wellbeing support via an EAP programme
• Birthday day off
• Jewellery loyalty scheme
• Team social events
• Supportive working environment within a growing luxury business