Sequential Technician - Rolex watches
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| Job Type | Permanent Full Time |
| Location | Kings Hill |
| Area | Kent, England |
| Sector | Jewellery SalesWatch SalesCustomer ServiceJewellery ProductionGoldsmithWatchmakerWatch TechnicianWatch PolisherQuality Control |
| Salary | Good basic plus bonus and benefits |
| Currency | GBP |
| Start Date | asap |
| Job Ref | Seq12 |
| Job Views | 276 |
- Description
- We have a live vacancy for a Sequential Techniain with Rolex watches at the service centre in Kings Hill.
Candidates from the following backgrounds would be of interest for this position:-
Retail luxury watch
Jewellery goldsmith
Quality control
Watch technician
Newley qualified watchmakers
Watch polishers
Job Summary
This position plays a vital role in perpetuating customer experience by delivering outstanding customer service as part of a small but dedicated team with the Sequential department. The role focus is on servicing Rolex movement calibres to a consistently high standard and performing to strict working methods and standard operating procedures. There is scope for progression within a defined development framework and full training will be provided to applicants who possess the required personal attributes outlined in the candidate profile.
Key Tasks and Responsibilities
Technical Focus- Performs sequential servicing procedures on various Rolex movement calibres
- Maintains department targets within required deadlines, maximising efficiency whilst minimising quality control returns
- Visually inspects and distinguishes worn / damaged components and maintains and organises a ‘working stock’ of spare parts
- Repairs and adjusts watch movements to manufacturer specifications
- Focuses on achieving high standards of excellence via a ‘right first time’ approach in all areas of work within Sequential
- Maintains precision tools and equipment to the required standards
- Maintains high standards of workstation organisation and tidiness
- Follows and adheres to all standard operating procedures
- Organises personal workflow
- Carries out tasks within the Sequential process including service support, disassembly, assembly and end de-casing as appropriate within the Sequential development framework
Team Focus- Focuses on continuous personal and professional development
- Demonstrates willingness to improve through constructive communication and training
- Builds and maintains positive relationships and communication with colleagues
Personal Profile Summary
This role is likely to be of interest to a person who is structured, organised and specialist/technical/administrative by nature. The job holder will be systematic in their approach and possess the ability to concentrate on things within their area of knowledge, experience and education. They will have an interest in work that involves gathering facts or performing specialist assignments. He/she will be approachable, thorough, methodical, predictable, self-disciplined, patient, logical, careful, diplomatic and conventional in their approach. Moderation, consistency and the ability to tie up all loose ends and finish a job will be of importance.
Key Areas of Competence- Gives support and care in terms of both practical advice and action in areas where competence, knowledge and experience are needed
- Develops a team atmosphere through hard work, calmness, tolerance and consistency and fulfils work projects with honesty and integrity
- Is consistent in the manner in which a task is tackled, creating sound practical procedures which incorporate checks for accuracy and ensure that tasks are completed satisfactorily
- Persists in problem solving, seeking solutions through the expertise of both self and others, researching the facts with care and resolving problems in a timely and through manner
- Provides the best possible solution to problem solving or decision making by conscientiously testing things, examining cause, identify and developing a practical solution, communicating findings and implementing actions to resolve the problem.
- Is non-confrontational when handling or involved in conflict situations and in order to achieve agreed and acceptable standards and timescales
- Adopts a passive and non-demanding work ethic
- Retains a formal and professional manner, reflecting on different situations and standing back from people and remaining unemotional in order to resolve problems
Essential
Educated to a minimum of Secondary school level
Excellent attention to detail and a high level of
concentration and focus
A good level of dexterity and hand-to-eye coordination
Desirable
Grade C or above at GCSE Level in Art
or Craft Design & Technology
Previous experience working as part of a small team
An interest in watches
Good written and oral communication skills