De-Casing Technician
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| Job Type | Permanent Full Time |
| Location | Kings Hill |
| Area | Kent, England |
| Sector | Watch SalesGoldsmithWatch Technician |
| Salary | Good basic plus bonus |
| Start Date | asap |
| Job Ref | rol15 |
- Description
- We have an exciitng vacancy for a De-casing Technician with Rolex watches at their impressive service centre in Kings Hill, Kent.
The role is ideally suited to a candidate from a luxury watch retail background, goldsmith, polishing or quality control background. This role is exclusive to Jewellery Stylist and so please only apply through this website.
Role Summary
This is a role where attention to detail and precision are paramount. Working to strict standard operation procedures (SOPs) and within a small, structured team, the post holder’s primary responsibility is focused on the de-casing of watch movements, including the removal of the watch dial and hands from Rolex and Tudor watches.
There is scope for progression within a defined development framework and full training will be provided to applicants who possess the required personal attributes outlined in the candidate profile.
Key Tasks and Responsibilities
Removes watch dials and hands and dismantles cases.
Identifies and distributes any exchange components and pre-cleans movements in line with standard operation procedures.
Prioritises and organises personal workflow.
Orders and matches all chargeable case and bracelet components, ensuring all old parts are returned to the Materials department on an exchange basis.
Where an estimate is refused by a customer, prepares the job for return to customer.
Consistently performs all tasks with a focus on daily production and quality KPIs.
Maintains tools and other precision equipment to the required standards.
Contributes to the efficient and timely workflow and quality lead times.
Personal Profile Summary
This role is likely appeal to a perfectionist who, by nature, has an innate need to get things right and a preference to focus on tasks rather than personal interaction. Facts, logic and systems are an important aspect of the role, therefore the post holder will possess the ability to work in a steady, thorough and deliberate manner and have the persistence to see a job through to conclusion.
The ideal person will be conventional, co-operative, cautious by nature, compliant, organised, predictable, methodical and routine-orientated. He/she will have a naturally questioning approach, an ability to concentrate on the detail and a non-assertive nature. The role requires a somewhat analytical mind and demands a high level of quality control.
Key Areas of Competence
Has the ability to work within a technical or specialist area of expertise in order to continuously improve the quality of the service and/or the product.
Develops and complies with the systems, procedures, rules, objectives and timescales set by the organisation and takes a disciplined approach when undertaking tasks.
Searches out errors, rectifies omissions, and perfects systems and procedures which will ultimately raise the quality and standards of all tasks undertaken.
Provides the best possible solutions to problem solving or decision making by conscientiously testing things, examining facts, trying different alternatives and thinking things through.
Develops competency in self in order to gain satisfactory standards of performance and delivers results within agreed timescales.
Is consistent in the manner in which a task is tackled, creates sound practical procedures which incorporate checks for accuracy and ensures that tasks are completed satisfactorily.
Seeks direction and authority from others when and if appropriate and achieves set goals in a non- assertive and efficient manner.
Draws conclusions by probing into things and contemplates the consequences of any action that is likely to be taken by proving the reliability of the information available.
Essential
Educated to minimum secondary school level
Excellent attention to detail and a high level of concentration and focus
A good level of dexterity and hand-to-eye coordination
Good written and oral communication skills
Desirable
GCSE or equivalent grade C or above in and Art or Craft / Design & Technology discipline
Previous experience working as part of a small team
An interest in watches