Supervisor - Luxury Watch Company

Luxury Watch Supervisor

Location: Manchester
Job Type: Full-time | Permanent

Jewellery Stylist Recruitment is proud to be working in partnership with a highly regarded luxury watch company based in Manchester, who are seeking an experienced Luxury Watch Supervisor to support the leadership of their boutique and deliver an exceptional client experience.

This is an excellent opportunity for an accomplished luxury retail professional who combines strong sales ability with natural leadership skills and a passion for fine watches.

The Role

As Luxury Watch Supervisor, you will play a key role in the day-to-day running of the boutique, leading by example on the shop floor while supporting and motivating the sales team. You will ensure the highest standards of service, presentation, and commercial performance are consistently achieved.

Key responsibilities include:

• Supporting the Boutique Manager in the daily operation of the store
• Leading by example in delivering a high-touch, personalised client experience
• Building and maintaining strong client relationships and repeat business
• Supervising, coaching, and supporting sales team members
• Confidently presenting and selling luxury watch collections
• Driving sales performance while protecting brand values and integrity
• Managing client appointments, enquiries, and follow-up activity
• Ensuring boutique standards, visual presentation, and compliance are maintained

The Ideal Candidate

• Proven experience in luxury retail, ideally within watches or fine jewellery
• Previous supervisory or senior sales experience within a premium environment
• Strong leadership skills with a hands-on, supportive management style
• Highly customer-focused with a consultative sales approach
• Commercially aware with the ability to drive team and individual performance
• Passionate about the watch industry and horology
• Professional, polished, and brand-conscious

The Package

• Competitive salary package, commensurate with experience
• Commission and performance-related incentives
• Opportunity to work with a respected luxury watch brand
• Supportive and professional boutique environment
• Clear opportunity for long-term development within the business