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Job Type | Permanent Full Time |
Location | Kings Hill |
Area | Kent, England |
Sector | Jewellery SalesWatch SalesJewellery ProductionGoldsmithWatchmakerWatch TechnicianWatch PolisherQuality Control |
Salary | Good basic plus bonus and benefits |
Currency | GBP |
Start Date | asap |
Job Ref | Fin132 |
Job Views | 3533 |
- Description
- We have a live vacancy for a Refinishing Technician with Rolex watches at their service centre in Kings Hill, Kent.
Candidates from the following backgrounds would be of interest for this position. Full training will be provided for the successful candidate.
Retail luxury watch sales
Jewellery goldsmith
Quality control
Watch technician
Newley qualified watchmakers
Watch polishers
Job Summary
This is a role where attention to detail and pride in the quality of work is essential. Working to strict standard operation procedures and within a small, structured team, the job holder’s primary responsibility is to undertake the refinishing of cases and bracelets in accordance with Rolex specifications and standards.
Full training will be provided to applicants who possess the required personal attributes outlined in the candidate profile.
Key Tasks and Responsibilities
Undertakes the refinishing of stainless steel and precious metal watch cases and bracelets to their original finish via methods of polishing and satin finishing using polishing motors and specialist lapping machines.
Processes work according to detailed instructions provided via the Estimating department and the customer directly.
Carries out detailed and thorough inspections of jobs prior to commencement and reports inconsistencies between item as received and information provided via Estimating department to the Team Leader.
Maintains specialised and individual equipment and work areas to the required standards.
Performs all tasks to the highest standards and in line with daily production targets and quality Key Performance Indicators (KPIs).
Adheres to the required health and safety guidelines and procedures when operating machinery.
Personal Profile Summary
The job holder will be required to operate in a technical, specialist or quality area of the organisation and is ideally suited to a perfectionist who has an innate need to get things right and prefers to deal with things rather than people. Formulas, facts, logic and system are also important aspects of the role. The person fulfilling this function should have the ability to work in a steady, thorough and deliberate manner and have the persistence to see a job through to conclusion. Ideally the job holder will be conventional, co-operative, cautious, compliant, organised, predictable, methodical and routine-orientated. A questioning approach, concentration on detail and a non-assertive nature are also being called for within the role. The job is somewhat analytical and demands a high level of quality control.
Key Areas of Competence
Considers problems as a challenge; collects information relevant to the problem; is disciplined in ascertaining the root cause; identifies and develops practical solutions; communicates the findings and implements actions to resolve the problem.
Searches out errors; rectifies omissions; perfects systems and procedures which will ultimately raise the quality and standards of all tasks undertaken.
Remains rational when dealing with others; works within organisational requirements; is systematic and factual when dealing with colleagues and manages conflict with logic until a solution becomes available.
Generates monitoring systems that identify whether self, others or the organisation are achieving their objectives and also any variances there may be in terms of goals and timescales. Ensures that corrective plans are formulated and implemented.
Develops and participates in a team atmosphere through hard work, calmness, tolerance and consistency, attempting to fulfil work projects with honesty and integrity.
Establishes, builds and stabilises relationships by listening to what others have to say and digesting and absorbing facts in order to respond and take action where applicable.
Adopts a questioning approach to assess situations and come to conclusions, basing the process on fact and information gleaned from others.
Adopts an accommodating and helpful manner; debates, agrees and where necessary accepts the objectives set by others and works within agreed parameters to ensure tasks are completed.
Skills, Knowledge and ExperienceEssential
Previous experience within a working environment where quality control is paramount
Minimum secondary level education
Familiar with following strict working method and Standard Operating Procedures (SOPs)
A good level of dexterity and hand-to-eye coordination
Good written and oral communication skills
Desirable
Attainment of grade C or above at GCSE Level in Art or Craft Design & Technology
Previous experience working as part of a small team
An interest in watches
Previous experience handling high grade products