Oyster QC Technician - Rolex watches

2019-11-18 14:41:322020-02-15Jewellery Stylist Recruitment
Job TypePermanent Full Time
LocationKings Hill
AreaKent, EnglandKings Hill
SectorJewellery SalesWatch SalesProductionGoldsmithWatchmakerWatch TechnicianWatch PolisherQuality Control
SalaryGood basic plus bonus and benefits
CurrencyGBP
Start Dateasap
Job RefOys2
Job Views501
Description
We have a live vacancy for an Oyster QC Technician with Rolex Watches at their service centre in Kings Hill.

Candidates from the following backgrounds would be of interest for this position:-


Retail luxury watch 
Jewellery goldsmith 
Quality control 
Watch technician
Newley qualified watchmakers
Watch polishers

Job Summary
This position plays a vital role in delivering the highest possible standards of quality in respect of our cases and bracelets.  The role focuses on identifying all quality-related issues and accurate recording of all related data to ensure the provision of outstanding customer service. There is scope for progression within a defined development framework and full training will be provided to applicants who possess the required personal attributes outlined in the candidate profile.
 
Key Tasks and Responsibilities
Technical Focus
 
  • Assesses specification of watch and working order.
  • Checks completed work is correct and in accordance with customers’ requests
  • Reports corrections in support of providing constructive feedback to all team members
  • Maintains daily production targets and quality goals set within personal performance objectives 
  • Focuses on achieving high standards of excellence via a ‘right first time’ approach in all areas of work within the Case department
  • Maintains high standards of workstation organisation and tidiness
  • Follows and adheres to all standard operating procedures
  • Works to required procedures to ensure health and safety guidelines are adhered to when operating machinery
  • Carries out tasks within the department as requested by the Manager which are reasonable and commensurate with skills and capability
 
Team Focus
  • Focuses on continuous personal and professional development
  • Demonstrates willingness to improve through constructive communication and training
  • Builds and maintains positive relationships and communication with colleagues
Personal Profile Summary
This role is likely to be of interest to a person who is a perfectionist by nature with an innate need to get things right and a preferred focus on tasks rather than personal interaction.  Facts, logic and systems are an important aspect of the role, therefore the successful applicant will possess the ability to work in a steady, thorough and deliberate manner and have the persistence to see a job through to conclusion.  The ideal candidate will be conventional, co-operative, cautious by nature, compliant, organised, predictable, methodical and routine-orientated.  He/she will have a naturally questioning approach, an ability to concentrate on the detail and a non-assertive nature.  The role requires a somewhat analytical mind and demands a high level of quality control.

Key Areas of Competence
  • Able to work within a technical or specialist area of expertise in order to continuously improve the quality of the service and/or the product
  • Develops and complies with the systems, procedures, rules, objectives and timescales set by the organisation and takes a disciplined approach when undertaking tasks
  • Searches out errors, rectifies omissions, perfects systems and procedures which will ultimately raise the quality and standards of all tasks undertaken
  • Provides the best possible solutions to problem solving or decision making by conscientiously testing things, examining facts, trying different alternatives and thinking things through
  • Develops competency in self in order to gains satisfactory standards of performance and delivers results within agreed timescales
  • Is consistent in the manner in which a task is tackled, creating sound practical procedures which incorporate checks for accuracy and ensures that tasks are completed satisfactorily
  • Seeks direction and authority from others when and if appropriate and achieves set goals in a non-assertive and efficient manner
  • Draws conclusions by probing into things and contemplating the consequences of any action that is likely to be taken by proving the reliability of the information available. 
  •  
  • Skills Knowledge and Experience

Essential
Educated to a minimum of Secondary school level
Excellent attention to detail and a high level of
concentration and focus
A good level of dexterity and hand-to-eye coordination
Good written and oral communication skills 

Desirable
Grade C or above at GCSE Level in Art or Craft Design & Technology
Previous experience working as part of a small team
An interest in watches
 
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