Watch Sales Professional

2022-03-24 09:44:402022-06-21Jewellery Stylist Recruitment
Job TypePermanent Full Time
LocationBicester Village
AreaOxfordshire, EnglandBicester Village
SectorWatch Sales
SalaryGood basic salary plus bonus
CurrencyGBP
Start Dateasap
Job Refwat5511
Job Views197
Description
We have a vacancy for a watch sales professional with a luxury watch company based in Bicester Village.

Key Tasks:
 
 
Essential 
•       Experience in the Retail Industry at a sales advisor level.
•       Preferably from a watch/jewellery, or prestige retail back ground.
•       Must have an understanding of luxury retail.
•       Must enjoy their work and have a natural passion for watches in general, or selling in a luxury retailer.
 
Preferred
•       Have experience in the luxury market.
•       Have experience with luxury watches or jewellery.
•       Be accommodating to shifts, longer trading hours and staying late for VIP’s etc.
•       Have experience dealing with international customers.
•       Ability to communicate in other languages including Mandarin / Arabic.
 
Sales
•       Greet and serve all customers providing a friendly service and delivering a full and memorable experience.
•       Ensure familiarity with the product range, past and present, so that customers can be provided with as much detail as necessary.
•       Ensure good knowledge of all functions of watches and other products.
•       Provide reliable information to customers in all matters relating to sales and customer service.
•       Help display merchandise as directed.
•       Contribute to the store reaching its monthly, quarterly and annual sales targets.
•       Deliver exceptional customer service to every customer, every time. Whether by email, over the phone, or in person in the Boutique.
 

Security
•       Assist in controlling shrinkage by attentive action on the shop floor, merchandise handling, accident prevention and careful operation of the till and administration policies and procedures.
•       Maintain/build a general awareness of products and security hot spots.       
•       Follow Company policy and procedures for opening/closing the store.
•       Maintain correct processing of all deliveries.
 
Cash Handling/Payment Transactions
•       All transactions to be handled in a responsible and secure way.
•       Till functions, cashing up, payments and general duties.
•       Dealing with, and handling of, cash, credits cards and international currency.
 
Care of the Store
•       Ensure the store is kept clean and presentable at all times.
•       Back of house and shop floor are both just as important.
•       Health and Safety aware.
•       Good Visual Merchandising standards.
 
Communication
•       Adhere to company policies and regulations.
•       Attend briefing sessions as directed by your line manager.
•       Can present, and conduct, themselves in a professional manner to both customers and colleagues.
•       Can deal with international customers and familiar with their customs and culture.
•       Can communicate clearly to consumers and colleagues.
 
Product Knowledge
•       Attend regular training days.
•       Take responsibility, and be self-motivated and pro-active, to understand all new products and apply training and instructions.
•       Be able to deliver good product knowledge to our customers.
 
Other
•       To undertake all duties and responsibilities which may fall within the remit of such a post under the direction of your line manager.
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