Rolex Oyster Technician
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| Job Type | Permanent Full Time |
| Location | Kings Hill |
| Area | Kent, England |
| Sector | Watch SalesWatchmakerWatch TechnicianWatch PolisherQuality Control |
| Salary | Good basic salary plus bonus and benefits |
| Start Date | asap |
| Job Ref | Rol23 |
- Description
- The is responsible for undertaking the waterproofing process & cleaning procedure for all Rolex and Tudor watches, delivering a superior quality of work to the Case Assembly & Oyster QC teams.
There is scope for progression within a defined development framework and full training will be provided to post holders who possess the key personal competences outlined in the candidate profile.
Key Tasks and Responsibilities
Technical Focus
Performs model-specific final waterproofing tests with the aid of specialised equipment.
Carries out all assigned processes associated with the cleaning of cases and/or bracelets, maintaining the highest standards of quality.
Organises all inbound service workflow into the relevant holding station in preparation for cleaning.
Balances and processes multiple workflows simultaneously through the Oyster cleaning room, including the identification and filtering of work and/or components requiring manual cleaning versus use of the semi-automated cleaning system.
Logs all service work processed via the Workshop Management Interface (WMI), including the scanning of all service notifications and the start and end of all service operations.
Performs quality control on all refinished work exiting the cleaning system and allocates any identified backflows to the Refinishing Team Leader.
Transfers all cases and bracelets, including relevant paperwork, from unclean to dedicated clean service containers once the cleaning process is complete.
Ensures strict adherence to all cleaning room SOPs (standard operating procedures).
Regularly replenishes all cleaning fluids/rinses and cleans down all cleaning equipment on a daily basis.
Maintains expected levels of performance based on work demand and personal development objectives.
General
Achieves the required levels of productivity performance
Adheres to all cleaning room standard operating procedures
Maintains excellent housekeeping and organisation within the cleaning room
Fosters and maintains excellent relationships and communication with colleagues
Follows all relevant health and safety guidelines and procedures when operating equipment and machinery
Performs any other duties as requested which are deemed reasonable and within capability
Personal Profile Summary
The role requires the job older who to operate in a technical, specialist or quality area. The job requires a perfectionist who has an innate need to get things right and prefers to deal with things rather than people. Formulas, facts, logic and systems are also important aspects of the position. The person fulfilling this function should have the ability to work in a steady, thorough and deliberate manner and have the persistence necessary to see a job through to conclusion. Ideally, the job holder should be conventional by nature, cooperative, cautious in approach, compliant, organised and predictable. He or she will have a methodical approach to work and be routine-orientated. A questioning approach, concentration on detail and a non-assertive nature are important for this position. The role is somewhat analytical and requires a high level of quality control. The job holder should be comfortable working alone, with minimal supervision, and confident in maintaining his/her own work area.
Key Areas of Competence
Works within a technical or specialist area of expertise in order to continuously improve the quality of the service and/or the product.
Develops and complies with the systems, procedures, rules, objectives and timescales set by the organisation and takes a disciplined approach when undertaking tasks.
Searches out errors, rectifies omissions, perfects systems and procedures that will ultimately raise the quality and standards of all tasks undertaken.
Provides the best possible solutions to problem solving or decision making by conscientiously testing things, examining facts, trying different alternatives and thinking things through.
Develops competency in self in order to gain satisfactory standards of performance and delivers results within agreed timescales.
Is consistent in the manner in which a task is tackled, creates sound, practical procedures that incorporate checks for accuracy and ensures that tasks are completed satisfactorily.
Seeks direction and authority from others when and if appropriate and achieves set goals in a non-assertive and efficient manner.
Draws conclusions by probing into things and contemplating the consequences of any action that is likely to be taken by proving the reliability of the information available
Essential
Educated to a minimum of grade C GCSE (or equivalent) in Maths and English
Experienced in working to strict operating standards and procedures
Excellent attention to detail and a high level of concentration and focus
A good level of dexterity and hand-to-eye coordination
A high degree of accuracy and precision
Good written and oral communication skills
Desirable
Grade C or above at GCSE Level in Art or Craft Design & Technology
Previous experience working as part of a small team
Previous experience working with high-grade products