Jewellery Showroom Manager
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| Job Type | Permanent Full Time |
| Location | Manchester |
| Area | Manchester, England |
| Sector | Jewellery SalesStore Management |
| Salary | £30,000 - £35,000 plus bonus, depending on experience |
| Start Date | asap |
| Job Ref | Sho122 |
- Description
- We have an exciting vacancy for a Jewellery Showroom Manager with a luxury jewellers based in Manchester
Responsibilities of the Showroom Manager
- Reporting to the Company Jewellery & Operations Managers.
- Meeting customers for face-to-face consultations.
- Manage the daily activities of operating a luxury fine jewellery Showroom in line with company standards.
- Maintaining excellent presentation of the jewellery and showroom.
- Ensure our staff and showroom are consistently safe and secure, adhering to company procedures and guidelines.
- Maintain the showroom calendar.
- Effectively resolve complex customer service challenges, finding solutions which exceed the company customer expectations.
- Respond to customers enquiries via email, phone, live chat and social channels.
- Customer after-care.
- Be driven, and self motivated to inspire your colleagues to ensure sales targets are met.
- Regular stock checking and organising immediate replenishment of best-selling key lines by working closely with Head Office.
- Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.
About you
- Previous fine jewellery experience is essential, this can be shop floor, online or within a workshop.
- Excellent listening, written and verbal communication skills
- Strong computer, typing/keyboarding and data entry skills
- Strong attention to detail
- Ability to work independently and within deadlines in a fast paced environment
- Excellent interpersonal, creative problem solving, organisational and time management skills
Company Benefits- Additional leave
- Company pension
- Employee discount
- Free parking
- On-site parking
- Referral programme
- Store discount