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Job Type | Permanent Full Time |
Area | Oxfordshire, England |
Sector | Watchmaker |
Salary | Good basic salary |
Currency | GBP |
Start Date | asap |
Job Ref | Watch62 |
Job Views | 1009 |
- Description
- Scope of work
Ensures a high level of intervention service to customers
Manages his/her resources to achieve the goals set in terms of quality, service content as well as promised lead times and profitability
Uses all available means to improve the effectiveness of his/her service
Tasks
Operational: Duties are related to the knowledge and level of the given watchmaker
Provides repairs : Quick repairs when required (bracelet /Strap services-adjustments etc.)
Partial repairs to the given level.
Complete service - Hand-wound mechanicals and simple automatics
Complete service - Chronographs
Complete service - Simple complications
Complete service - Chronograph complications
Provides basic polishing-refurbishing service ( If required )
Technical
Works in a safe and proper manor, has a good understanding of EHS related tasks and procedures. Uses provided safety PPE and maintains them in good order.
Has a good understanding of equipment and tools in his environment and their safe operation.
Guarantees quality of his tools and equipment allocated to him. Maintains them in good order and condition carries out an annual tool stock take. Advises his superior when a replacement is required.
Maintains all equipment and tool in optimum working condition, which includes washing, sterilising and cleaning.
Recommends purchase of same that may improve the effectiveness and service of the service centre.
Promotes quality in order to avoid repeating errors.
Complies to instructions given by the superior and technical guidelines set out by manufacturers and ensures that quality work is being carried out and not compromised.
Undertakes technical training to expand scope, update best practice, stay current with technical evolution and best working practice.
Qualifications, knowledge and experience:
WOSTEP or similar diploma in watchmaking
Competencies and personal attributes:
Honesty and integrity
Willing to adapt proactively and positively to new challenges
Understanding the brand ethos
A team player but also confident to work proactively without guidance Dexterity, meticulous attention to detail and exemplary organisational skills
Able to communicate well, both orally and in writing.
High standard of written English and grammar
A hardworking and reliable attitude, able to work autonomously but collaboratively
Able to work on own initiative and to tight deadlines. Self-motivated and sets high standards and constantly prioritises
Able to remain calm and focussed under pressure
Willing to adapt and take on new challenges and driven to continually improve