Wholesale Account Manager office based

2022-08-11 11:50:382022-11-08Jewellery Stylist Recruitment
Job TypePermanent Full Time
AreaLondon, EnglandMayfair
SalaryGood basic salary plus bonus and benefits
Start Dateasap
Job Refoff121
Job Views507
We have a vacancy for an Account Manager with a prestigious luxury jewellery company based in Mayfair.

This role is Monday to Friday Head Office based.

Job purpose

The Franchise team commercially optimize the relationship with Franchise Partner Accounts to make the most of Sales and Service opportunities and generally drive business and brand awareness in Franchise territories.

The Franchise team deliver outstanding levels of customer service by handling all queries in a timely, professional, supportive manner. 

Duties and responsibilities
Manage the day-to-day relationship between the Franchise partners and Head office product operations for Pre and Post sales queries. This is the key aspect of the role split into managing enquiries, arranging stock to fulfill orders, Invoicing, managing cash flow and arranging shipments for partners, whilst working in a way to compliment the retail business.

Manage conversations with Franchise accounts to bring around the best solution for the client and the optimal commercial result for the company.

Maintain strong communication across internal departments to ensure that all Client related product information (e.g. availability, delivery date, prices) is transparent and accurate.

Collaborate with the Jewellery and watches production team in the development and delivery of optimal solutions for clients.

Liaise frequently with merchandising, stock control and the shipping department to ensure orders are shipped as soon as they are ready and paid.

Maintain accurate and transparent Cash spreadsheets

Prepare proposals for Key Exhibitions and franchise

New Openings to optimize sales and maintain brand position.

Prepare presentations for VIP opportunities

Prepare and present relevant product in Key client Sell-in meetings

Account administration- including creation Invoice/shipping documentation, compiling ad hoc excel reports and price lists.


  • Strong Microsoft Excel, PowerPoint and SAP experience
  • Ability to think quickly and react to ad hoc requests.
  • Strong Communication skills
  • Ability to multitask and prioritise workload
  • Excellent accuracy and attention to detail, good with numbers
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