Watchmaker - LVMH Manchester

2019-08-15 17:08:432019-12-10Jewellery Stylist Recruitment
Job TypePermanent Full Time
LocationManchester
AreaCheshire, EnglandManchester
SectorWatchmaker
CurrencyGBP
Start Date
Job RefLVMH1
Job Views213
Description
Watchmaker required for luxury watch service centre LVMH in Manchester.

Mission:

  • Servicing and repairing all types of quartz and automatic watches to the highest of standards within expected timeframes
  • Support the department in providing an efficient and competitive UK aftersales service which appropriately reflects brand values and results in high customer satisfaction and brand loyalty
  •  
Duties and Responsibilities:
  

  • Carry out services and repairs to all types of mechanical and quartz watches
  • Carry out refurbishment of precious metal and stainless steel cases and bracelets
  • Achieve workload targets within agreed timeframes and standards, and contribute to achievement of department targets
  • Conduct and support the training of technicians and trainee watchmakers in all aspects of servicing and overhauling watches
  • Providing advice and information to manager as required
  • Promote quality achievement and performance improvement
  • Develop and maintain an in-depth current product and brand knowledge
  • Pro-active in developing technical skills and industry knowledge
  • Attend in house and brand house training
  • Support technical training and events across other business areas
  • Maintain high quality of work keeping returns to a minimum resulting in customer satisfaction and a positive brand image 
  •  
Qualification, Experience and Skills Required:
Education:

  • WOSTEP/BHI or Swiss watchmaking qualification and training
  • Minimum GCSE level qualifications
  •  
Professional Experience:
  • Professional/career level watchmaking experience (Swiss/luxury brand preferable)
  • Ability to service and maintain Swiss/luxury timepieces
  • Experience of working as part of a team in a commercial technical department/business and individually
  • Proven experience of working towards and achieving departmental target 

Profile:

  • Commercial awareness
  • Passion for watches/luxury timepieces
  • Able to prioritise and plan own workload
  • Excellent communication and interpersonal skills
  • Able to work flexibly, to embrace change and to work as part of a team
  • Drive for results
  • Self-motivated
  • Ambitious with a willingness to learn and complete development training
  • Able to deal effectively with people at all levels and in all areas of the organisation
  • Be a brand ambassador of the business
  • Able to work under pressure achieving a high level of accuracy
  • Demonstrate an attitude of professionalism, conscientiousness and reliability
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