Fine Jewellery Showroom Manager

We are seeking a Fine Jewellery Showroom Manager to lead the operations of our new store opening. The ideal candidate will be dynamic and proactive with a genuine passion for fine jewellery, diamonds and gemstones. The role requires a blend of sales expertise, team management and a keen eye for aesthetics, ensuring the showrooms success and prestige in the competitive London scene.

Key Responsibilities:

• Showroom Operations: Oversee the daily operations of the showroom, ensuring a smooth and
• efficient running that aligns with our brand's standards.
• Staff Management: Lead and develop the showroom sales staff, including assisting in training and keeping track of performance evaluation of the sales team.
• Client Relations: Build and maintain relationships with clients and collectors, always striving
• to enhance every visitors experience and client experience.
• Sales Leadership: Drive sales and help develop the skills of the sales team.
• Security Protocol Compliance: Uphold and enforce security protocols at all times, ensuring
• adherence by all sales staff to safeguard and maintain a secure environment.

Required Qualifications and Skills:

• Experience: Managerial experience in luxury retail and client facing sales in the fine jewellery sector.
• Fine Jewellery and Gemmological Knowledge: Possess a strong knowledge and understanding of antique and vintage jewellery, coupled with gemmological knowledge, particularly in diamonds and antique cuts.
• Communication Skills: Exceptional verbal and written communication skills.
• Leadership Qualities: Proven ability to lead, motivate and organise a small team.
• Sales Expertise: A proven ad strong understanding of sales dynamics in the luxury goods
• sector.
• IT Skills: Advanced proficiency in IT systems relevant to gallery management and client
• communications.
• Organisational Abilities: Excellent planning and organizational skills, with a proactive and
• detail-oriented approach.
• Client Service: Strong customer service orientation and ability to work with high-profile and
• high-net worth clients.

Full job spec available for suitable candidates