Senior Jewellery Consultant
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| Job Type | Permanent Full Time |
| Location | Manchester |
| Area | Manchester, England |
| Sector | Jewellery Sales |
| Salary | £26,000 - £28,000 plus bonus, depending on experience |
| Start Date | asap |
| Job Ref | Jswo23 |
- Description
- A jewellery sales professional is required for a luxury Jewellers in the Manchester area.
Responsibilities of the Senior Sales Associate
- Reporting to the Company Jewellery Manager.
- Respond to customers enquiries via email, phone, live chat and social channels.
- Confidently translate custom jewellery and bespoke design requirements to our CAD design team.
- Produce custom jewellery and bespoke design quotations.
- Carry out client consultations both face to face and via video
- Maintaining excellent presentation of the jewellery and showroom.
- Effectively resolve complex customer service challenges, finding solutions which exceed the companies customer expectations.
- Help create and maintain a service culture focused on the customer, enhance the buying experience and build relationships that lead to long term business growth.
About you
- Previous fine jewellery experience is essential, this can be shop floor, online or within a workshop.
- Excellent listening, written and verbal communication skills
- Strong computer, typing/keyboarding and data entry skills
- Strong attention to detail
- Ability to work independently and within deadlines in a fast paced environment
- Excellent interpersonal, creative problem solving, organisational and time management skills
Company Benefits- Additional leave
- Free parking
- On-site parking
- Store discount