Jewellery Sales Professional Mayfair

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Job Type | Permanent Full Time |
Area | London, England |
Sector | Jewellery Sales |
Salary | £30,000 basic plus commission |
Start Date | asap |
Job Ref | R411 |
- Description
- The Role:
This role is an active in-house sales role based within a retail store, which is focussed on driving sales through customer engagement and consistently delivering a premium customer. This role will ensure the customers’ needs are identified and that a personalised and supportive sales experience is received, right through to post-sale.
Key Responsibilities:
Drive sales through customer engagement, whilst delivering a premium customer experience is and achieving sales targets
Develop customers relationships and deliver a personalised shopping experience to customers who visit the store
Assist with merchandising the store effectively to maximise sales and profitability, whilst also assisting with completing regular stock checks as directed by store management
Assist customers with the buying process in store ensuring items are purchased through the system and paid for via appropriate payment methods
Proactively alert store management to any potential security issues
Assist with ensuring the stores look and feel is continually exceeding customers’ expectations and is on brand
Deal with or escalate any customer complaints promptly and effectively
Communicate customers feedback through in-store activities to store management
Support with any other requirements from store management
Knowledge, Skills & Experience:
Previous experience of working in a similar position for a luxury brand is a key requirement of the role
Previous experience in working within an active sales role with a proven track record in negotiating and closing sales is essential for the role
Previous experience of working in luxury jewellery and products is a key requirement for the role
Must be able to communicate effectively with colleagues, internal stakeholders and external contacts
Able to demonstrate good standards of numeracy and literacy & evaluate commercial opportunities
Must be experienced in delivering a premium customer experience for a luxury brand
Fluent using Microsoft Office