Jewellery Sales Professional West End
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| Job Type | Permanent Full Time |
| Location | West End London |
| Area | London, England |
| Sector | Jewellery Sales |
| Salary | Good salary package plus benefits |
| Start Date | asap |
| Job Ref | West551 |
- Description
- Job Description
An exciting opportunity has arisen to join a luxury jeweller based in the West End of London. The successful candidate will play an important part in the sales team, driving both customer service and sales to achieve targets as well as making sure the flagship store is well presented and visual merchandising is maintained to a high standard. This is not a sales related only role and there is opportunity to be involved in and to own projects within the business in areas such as CRM, Client Service/Aftersales, Store Events, and Customer Services.
Core responsibilities but not limited to are:
· Being the first point of contact for new and existing client enquiries.
· Taking ownership of the sales journey through from orders to collection.
· Maintaining instore and window visual displays.
· Ensuring delivery of first-class customer service when assisting clients in store, online and via telephone.
· Proactive selling to clients developing strong relationships and enhancing the sales experience.
· Taking ownership of areas assigned to you and managing these confidently and well.
· Assisting with general store operations.
· Representing the brand accordingly and maintaining high standards across the board.
· Supporting the merchandising team with stock replenishment into the display.
· Assisting at events as required.
Profile:
· Experience in luxury retail beneficial
· Jewellery experience essential
· You have excellent communication and interpersonal skills
· You will have enthusiasm and be a team player
· You have strong attention to detail
· You are able to work confidently with stock systems and Excel
· You are proactive and able to work off own initiative
· You are well-presented
· You are willing to learn with a ‘can do’ attitude
· You have a sense of humour
· You are honest and Transparent
· You will be a problem solver with a solutions based approach