Final QC Technician
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| Job Type | Permanent Full Time |
| Area | Kent, England |
| Sector | Jewellery SalesWatch SalesJewellery ProductionJewellery DesignGoldsmithWatchmakerWatch TechnicianWatch PolisherQuality Control |
| Salary | Good basic salary |
| Start Date | asap |
| Job Ref | Jo35 |
- Description
- Role Summary
This is a role where focus on the customer is paramount. Final operations in timing control, waterproofing and all quality-related checks are conducted in Final QC. Working to the highest standards and to strict working methods and standard operating procedures, primary responsibility will include the identification of any related issues and accurate recording of all data, to ensure the provision of outstanding customer service. There is scope for progression within a defined development framework and full training will be provided to applicants who possess the required personal attributes outlined in the candidate profile.
Key Tasks and Responsibilities
Technical Focus
Conducts specification assessment of the watch and working order, checks that work completed is correct and in accordance with customer request
Visually inspects completed and serviced watches, sets them to time, checks daily tolerances, performs self-winding tests using specialist equipment and completes the timing analysis procedure
Secures case backs in accordance with watching specifications and standard operating procedures
Performs model-specific final waterproofing tests using specialist equipment
Maintains and records all final timing sheets, flags watches outside of tolerance in preparation for
Watchmaker re-work
Carries out bracelet repairs and adjustments, including reattachment of bracelet to watch head
Contributes to efficient workflow via maintenance of daily production targets and quality goals set
within personal performance objectives
Focuses on achieving high standards of excellence via a ‘right first time’ approach in all areas of work
Maintains high standards of workstation organisation and tidiness
Follows and adheres to all standard operating procedures
Works to required procedures to ensure health and safety guidelines are adhered to when operating machinery
Team Focus
Liaises with Final Quality Control Supervisor and other service departments regarding relevant job- specific items.
Focuses on continuous personal and professional development.
Demonstrates willingness to improve through constructive communication and training.
Builds and maintains positive relationships and communication with colleagues.
Personal Profile Summary
This role requires a person who is perfectionist by nature with an innate need to get things right and a preferred focus on tasks rather than personal interaction. Facts, logic and systems are an important aspect of the role, therefore the successful applicant will possess the ability to work in a steady, thorough and deliberate manner and have the persistence to see a job through to conclusion.
The ideal candidate will be conventional, co-operative, cautious by nature, compliant, organised, predictable, methodical and routine-orientated. He/she will have a naturally questioning approach, an ability to concentrate on the detail and a non-assertive nature. The role requires a somewhat analytical mind and demands a high level of quality control.
Key Areas of Competence
Able to work within a technical or specialist area of expertise in order to continuously improve the quality of the service and/or the product
Develops and complies with the systems, procedures, rules, objectives and timescales set by the organisation and takes a disciplined approach when undertaking tasks
Searches out errors, rectifies omissions, perfects systems and procedures which will ultimately raise the quality and standards of all tasks undertaken
Provides the best possible solutions to problem solving or decision making by conscientiously testing things, examining facts, trying different alternatives and thinking things through
Develops competency in self in order to gains satisfactory standards of performance and delivers results within agreed timescales
Is consistent in the manner in which a task is tackled, creates sound practical procedures which incorporate checks for accuracy and ensures that tasks are completed satisfactorily
Seeks direction and authority from others when and if appropriate and achieves set goals in a non- assertive and efficient manner
Draws conclusions by probing into things and contemplates the consequences of any action that is likely to be taken by proving the reliability of the information available.
Essential
Educated to minimum Secondary school level
Excellent attention to detail and a high level of concentration and focus
A good level of dexterity and hand-to-eye coordination
Good written and oral communication skills