Watchmaker Luxury Watch House
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| Job Type | Permanent Full Time |
| Location | Hampshire |
| Area | Hampshire, England |
| Sector | Watchmaker |
| Salary | good basic salary plus bonus and benefits |
| Start Date | asap |
| Job Ref | wat543 |
- Description
- About the Role
The company seek out committed and passionate watchmakers with a serious eye for quality to join us and play a pivotal part in our customer’s experience.
You may have already completed some brand specific training, however if not, the company will provide this to you alongside continuous development opportunities, for those that demonstrate commitment to the company.
Job Description of Luxury Watchmaker
Carry out required servicing on watches allocated to you, in accordance with the brand specific standards
Ensure the technical functioning of the product prior to passing to Quality Control
Clearly communicate all queries to your Supervisor and/or Technical Manager when required.
To organise and manage your allocations, ensuring watches are serviced within required SLA’s
Be prepared to undertake brand specific training and continuous professional development opportunities in order to increase knowledge.
Success in delivering excellent service to their customers driven by core values, which are:
Show empathy by listening and understanding
Empower our colleagues
Responsibility through ownership
Value every customer and each other
Inspire by always acting in a positive and pro-active way
Communicate in a clear, concise and timely manner
Expectations are met every time
Skills and Experience
WOSTEP/BHI certification, or equivalent
Relevant accreditation/s and specific training from a luxury watch brand/s
Impeccable attention to detail and ability to clearly follow and where needed, switch between detailed instructions
Experience of working towards set targets
A self-motivated individual who is able to deliver high standards of quality, in line with Brand standards
A strong interest in continuing and developing a long-term career
Benefits of Working for the company
Brand training across all Group brands, with travel required to our Headquarters in Switzerland
Continuous professional training and development i.e. Brand specific training
Variety of progression opportunities for committed and passionate employees
23 Days Annual Leave Entitlement, plus bank holidays
Gift Watch
Competitive salaries
Bonus Potential
Regular Social Events
Company Pension Scheme
Employee Assistance Scheme