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Job Type | Permanent Full Time |
Location | Hampshire |
Area | Hampshire, England |
Sector | WatchmakerWatch TechnicianWatch Polisher |
Salary | Good basic salary plus bonus and benefits |
Currency | GBP |
Start Date | asap |
Job Ref | case1998 |
Job Views | 244 |
- Description
- Job Description of Case Preparation Technician
Disassemble and reassemble watches as per the brand specific working instruction, ensuring internal SLAs are maintained and the highest standards of quality are achieved.
A customer service driven individual who will achieve set business production and quality targets
To organise and manage your allocations to ensure watches are disassembled and reassembled within required SLA’s
The ability to follow instruction whilst completing a training and development plan.
Clearly communicate any queries to your supervisor where required
Keep clear communication open between yourself, supervisor and colleagues of any potential delays in the workflow.
Our success in delivering excellent service to our customers is driven by our core values, which are:
Show empathy by listening and understanding
Empower our colleagues
Responsibility through ownership
Value every customer and each other
Inspire by always acting in a positive and pro-active way
Communicate in a clear, concise and timely manner
Expectations are met every time
Skills and Experience
Experience working with small and delicate components, ensuring work is achieved within set timescales and quality is maintained
Impeccable attention to detail and ability to clearly follow and where needed, switch between detailed instructions
Experience of working towards set targets within a service driven industry.
A self-motivated individual who is able to maintain high standards of quality
A strong interest in continuing and/or developing a long-term career with the Group
5 GCSE at A-C including Maths and English (or equivalent)
Benefits
Continuous professional training and development i.e. NVQ’s, External training courses
Variety of progression opportunities for committed and passionate employees
23 Days Annual Leave Entitlement, plus bank holidays
Gift Watch
Competitive salaries
Bonus Potential
Regular Social Events
Company Pension Scheme
Employee Assistance Scheme