Sequential End Casing Technician
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| Job Type | Permanent Full Time |
| Location | Kings Hill |
| Area | Kent, England |
| Sector | Jewellery SalesWatch SalesJewellery DesignGoldsmithWatchmakerWatch TechnicianWatch Polisher |
| Salary | Good basic salary plus benefits |
| Currency | GBP |
| Start Date | asap |
| Job Ref | Tchww |
| Job Views | 474 |
- Description
- We have an exciting vacancy with Rolex watches at their impressive service centre in Kings Hill, Kent.
Candidates from the following backgrounds would be of interest.
Retail luxury watch sales
Retail luxury jewellery sales
Jewellery goldsmith
Quality control
Watch technician
Newley qualified watchmakers
Watch polishers
Technical role
Role Summary
Working as part of a small but dedicated team with the Sequential department, this role focuses on servicing Rolex movement calibres to a consistently high standard and performing to strict working methods and SOPs (Standard Operating Procedures). There is scope for progression within a defined development framework that takes in Sequential Disassembly, Assembly and QC Timing and End-casing, as well as movement in to other areas of Technical Operations as and when skillset and opportunity determines.
Full training is provided and the role is vital to perpetuating customer experience by delivering outstanding customer service.
Key Tasks and Responsibilities Technical Focus
Performs sequential servicing procedures on various Rolex movement calibres.
Maintains department targets within required deadlines, maximising efficiency whilst minimising quality control returns.
Visually inspects and distinguishes worn / damaged components and maintains and organises a ‘working stock’ of spare parts.
Repairs and adjusts watch movements to manufacturer specifications.
Focuses on achieving high standards of excellence via a ‘right first time’ approach in all areas of work within Sequential.
Maintains precision tools and equipment to the required standards.
Maintains high standards of workstation organisation and tidiness.
Follows and adheres to all SOPs (Standard Operating Procedures).
Organises personal workflow.
Carries out tasks within the Sequential process including service support, disassembly, assembly and end-casing as appropriate within the Sequential development framework
Team Focus
Focuses on continuous personal and professional development.
Demonstrates enthusiasm and actively seeks continuous improvement opportunities.
Builds and maintains positive relationships and communication with colleagues.
Personal Profile Summary
This role is likely to be of interest to a person who is structured, organised and specialist/technical/administrative by nature. The post holder will be systematic in their approach and possess the ability to concentrate on things within their area of knowledge, experience and education. They will have an interest in work that involves gathering facts or performing specialist assignments.
He/she will be approachable, thorough, methodical, predictable, self-disciplined, patient, logical, careful, diplomatic and conventional in their approach. Moderation, consistency and the ability to tie up all loose ends and finish a job will be of importance.
Key Areas of Competence
Gives support and care in terms of both practical advice and action in areas where competence, knowledge and experience are needed.
Develops a team atmosphere through hard work, calmness, tolerance and consistency and fulfils work projects with honesty and integrity.
Is consistent in the manner in which a task is tackled, creates sound practical procedures which incorporate checks for accuracy and ensures that tasks are completed satisfactorily.
Persists in problem solving, seeks solutions through the expertise of both self and others, researches the facts with care and resolves problems in a timely and through manner.
Provides the best possible solution to problem solving or decision making by conscientiously testing things, examines cause, identifies and develops practical solutions, communicates findings and implements actions to resolve the problem.
Is non-confrontational when handling or involved in conflict situations and in order to achieve agreed and acceptable standards and timescales.
Adopts a passive and non-demanding work ethic.
Retains a formal and professional manner, reflects on different situations and stands back from people, remaining unemotional in order to resolve problems.
Essential
Educated to a minimum of grade C GCSE (or equivalent) in Maths and English
Experienced in working to strict operating standards and procedures
Excellent attention to detail and a high level of concentration and focus
A good level of dexterity and hand-to-eye coordination
A high degree of accuracy and precision
Good written and oral communication skills
An interest in watches
Desirable
Grade C or above at GCSE Level in Art or Craft Design & Technology
Previous experience working as part of a small team
Previous experience working with high-grade products