Oyster Technician Rolex

2022-04-26 14:47:212022-07-24Jewellery Stylist Recruitment
Job TypePermanent Full Time
LocationKings Hill
AreaKent, EnglandKings Hill
SectorJewellery SalesWatch SalesProductionGoldsmithDiamond SetterWatchmakerWatch TechnicianWatch PolisherQuality Control
SalaryGood basic salary plus bonus and benefits
CurrencyGBP
Start Dateasap
Job RefOys244
Job Views279
Description
We have an exciting vacancy with Rolex watches at their impressive service centre in Kings Hill, Kent.
Candidates from the following backgrounds would be of interest.
 
Retail luxury watch sales
Retail luxury jewellery sales
Jewellery goldsmith 
Quality control 
Watch technician
Newley qualified watchmakers
Watch polishers
Technical role

Job Summary
 
Playing a vital role in perpetuating the Rolex customer experience, this position is located within a state-of- the-art facility, undertaking the waterproofing process & cleaning procedure for all Rolex and Tudor watches. The role is overall responsible for delivering a superior quality of work to the Oyster Assembly & Oyster QC teams.
 
Key Tasks and Responsibilities 

Technical
 
Performs model specific final waterproofing tests with the aid of specialised equipment.
Carrying out all assigned processes associated with the cleaning of cases and/or bracelets,
maintaining the highest standards of quality.
Organising all inbound service workflow into the relevant holding station in preparation for
cleaning.
Balancing and processing multiple workflows simultaneously through the Oyster cleaning room, including the identification and filtering of work and/or components requiring manual cleaning versus use of the semi-automated cleaning system.
Logging all service work processed via the Workshop Management Interface (WMI), including the
scanning of all service notifications and the start and end of all service operations.
Performing quality control on all refinished work exiting the cleaning system and allocating any identified backflows to the Refinishing Team Leader.
Transferring all cases and bracelets, including relevant paperwork, from unclean to dedicated clean service containers once the cleaning process is complete.
Ensuring strict adherence to all cleaning room SOPs (standard operating procedures).
Regularly replenishing all cleaning fluids/rinses and cleaning down all cleaning equipment on a daily basis.
Maintain expected levels of performance based on work demand and personal development objectives.
 
General
 
Achieving the required levels of productivity performance
Adhering to all cleaning room standard operating procedures
Maintaining excellent housekeeping and organisation within the cleaning room
Fostering and maintaining excellent relationships and communication with colleagues
Following all relevant health and safety guidelines and procedures when operating equipment and machinery
Performing any other duties as requested which are deemed reasonable and within capability
 
Personal Profile Summary
 
This role requires a job holder who is able to operate in a technical, specialist or quality area. The job requires a perfectionist who has an innate need to get things right and prefers to deal with things rather than people. Formulas, facts, logic and systems are also important aspects of the position. The person fulfilling this function should have the ability to work in a steady, thorough and deliberate manner and have the persistence necessary to see a job through to conclusion. Ideally, the job holder should be conventional by nature, cooperative, cautious in approach, compliant, organised and predictable. He or she will have a methodical approach to work and be routine-orientated. A questioning approach, concentration on detail and a non-assertive nature are important for this position. The role is somewhat analytical and requires a high level of quality control. The job holder should be comfortable working alone, with minimal supervision, and confident in maintaining his/her own work area.
 
Key Areas of Competence
 
Continuously improves the quality of the service and/or the product provided
Develops and complies with systems, procedures, rules, objectives and timescales set by the
company and takes a disciplined approach when undertaking tasks
Searches out errors, rectifies omissions and perfects systems and procedures which will ultimately raise the quality and standards of all tasks undertaken
Provides the best possible solution to problem solving or decision making by conscientiously testing things, examining facts, trying different alternatives and thinking things through
Develops competences and expertise in order to gain a satisfactory standard and deliver results in agreed timescales
Adopts a consistent approach in the manner in which a task is tackled, creating sound practical procedures which incorporate checks for accuracy and ensures that tasks are completed satisfactorily
Seeks direction and authority from others when and if appropriate, and achieves set goals in a non-assertive and efficient manner
Draws conclusions by probing into things and contemplates the consequences of any action that is likely to be taken by proving the reliability of the information available
 
Skills, Knowledge and Experience 
 
Essential
 
Minimum Grade C GCSE in Maths and English
Experience of working to strict standard operating procedures
Experience of working within a machine-led environment
Excellent hand-to-eye co-ordination
Excellent attention to detail with a high level of concentration and focus
High degree of accuracy and precision and experienced at following strict working methods
 
Desirable
GCSE grade C or above in an Art or Craft Design & Technology discipline, or equivalent Previous experience handling high grade products 
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