Diagnostoc Technician Luxury Watches

2021-06-22 13:16:362021-09-19Jewellery Stylist Recruitment
Job TypePermanent Full Time
AreaKent, England
SectorWatch SalesGoldsmithWatchmakerWatch TechnicianWatch Polisher
SalaryGood basic plus bonus
Start Dateasap
Job RefLux82
Job Views280
We have a vacancy for a diagnostic technician with a luxury watch company in Kent.

Role / Job Purpose:-

To provide a diagnostic report on all watches registered on the system.
Key Duties:-

Read and understand all of the customers paperwork.
Provide a diagnostics report based on the customers instruction/request and the mandatory/optional items required in accordance with company guidelines.
Provide reports on the cause of any warranty repairs.
Ensure that all mandatory technical updates are documented on the system and the instructions are given to spare parts and the watchmaker.
Principal Accountabilities:-

Ensure we provide a full and accurate diagnosis on receipt.
That all work requested by the customer is documented on the system.
Any ad hoc duties and reasonable requests that Management may make.
Production Requirement:-

Ensure that all diagnostics are passed to Admin Team within 24hrs of receipt from Logistics.
Following appropriate training must produce at least 20 diagnostics per day.
Skills, Knowledge and Experience:-

Self-motivated, well organised, good levels of concentration and attention to detail, good eye/hand coordination, able to meet targets and deadlines, basic computer skills.
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