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Job Type | Temporary / Contract |
Location | Mayfair |
Area | London, England |
Sector | Watch SalesStore ManagementArea ManagerAccount/Brand Manager |
Salary | Great basic salary plus bonus |
Currency | GBP |
Start Date | asap |
Job Ref | wat22 |
Job Views | 1504 |
- Description
- We have a great vacancy for a Manager with a global luxury watch brand based in Mayfair.
Main Function
The Boutique Manager motivates, coaches, and leads by example to ensure the consistently high level of service worthy of a prestigious luxury watch brand.
Key Responsibilities
Team Leadership
Train, coach, and motivate the boutique team
Define clear targets and responsibilities for each team member, review performance
Anticipate turnover and take the lead in recruitment of new staff
Manage team roster, vacations and overtime
Sales and Business Development
Ensure excellent client experience in boutique and timely, pertinent follow-up of both prospective clients and owners
Propose, execute, and generate ROI on local activation events in line with the Brand Universe, either independently or with appropriate local partners, and
Together with Brand Manager and HQ Retail and CRM teams, develop effective strategies to ensure the development of genuine client relationships resulting in increased business opportunities
Boutique Operations
Guarantee the proper maintenance of the boutique: cleanliness, proper visual displays and respect of VM guidelines
Make sure that all operating and security guidelines are understood and respected
Assure the security and proper maintenance of stock timepieces
Preferred Profile
Previous team management experience
Previous sales experience in a luxury Retail boutique
Collaborative approach with the ability to foster teamwork and a "can do" attitude
Entrepreneurial spirit to develop your own business and build long-lasting client relationships
Deep understanding of client needs and priorities (internal and external clients)
Intellectual curiosity and a passion for learning